Begin of the rental period: Once we found the perfect tenant for your apartment and concluded a rental agreement, we will inform you via email about the date of contract start with the tenant.

Monthly payment: We automatically deduct the rent from tenants during the first bank days of each month and forward it to you. In most cases, the you receive your rent in the first days of the month. Due to the SEPA direct debit process and an unfortunate combination of weekends and bank holidays, the process can sometimes take a couple of days more. However, you should have the money on your account latest by mid-month.

The first month: At the beginning we charge onboarding fee to enable the addition of your apartment to our portfolio and the the promotion. The first rent payment to you is correspondingly lower. Since Home deducts rent from tenants at the beginning of the month, in the most unfortunate cases it can take a few weeks until you receive the first rent.

For a few older contracts, different conditions apply. In case of any questions, send a message to our Home Support Team.