If there are any issues with your apartment, please always notify our Home Support Team. Just send us your request via the web form below. We will get back to you as soon as possible.

Please be a bean counter in your report and describe in detail:

• What is not working
• When the issue appeared
• Which room and where exactly
• What you may have tried already to alleviate it and what a solution could be in your view.

Please add do add pictures or a video. This way we can save on follow-up questions and can help you out more quickly.